{trans("Ticket History")} | {button icon="note" label="New Note" onclick="window.location.href = '?m=rtnoteadd&ticketid={$ticket.ticketid}';"} {if ($ticket.state != $smarty.const.RT_RESOLVED || ($ticket.state == $smarty.const.RT_RESOLVED && $aet && ($smarty.now - $ticket.resolvetime) < $aet)) || (ConfigHelper::checkPrivilege('superuser'))} {button icon="message" label="New Message" onclick="window.location.href = '?m=rtmessageadd&ticketid={$ticket.ticketid}';"} {/if} | |||||
{counter start=0 skip=1 print=false assign=msgidx}
{foreach $ticket.messages as $message}
|