{include file="header.html"} {box title=$title}
{$message.createtime|date_format:"%Y/%m/%d %H:%M"} |
{trans("From:")} {trans("Subject:")} |
{if $message.customerid}
{$message.customername}
{elseif $message.userid}
{$message.username}
{elseif $message.mailfrom}
{$message.mailfrom|escape}
{else}
{$ticket.requestor|escape}
{if $ticket.requestoremail}
<{$ticket.requestoremail|escape}>
{/if}
{/if}
{$message.subject|escape} |
{if $message.attachments}
{foreach $message.attachments as $attachment}
{if !$attachment@first} {/if}{$attachment.filename} {img src="attach.gif" alt=""} {/foreach} {/if} |
{if $ticket.state != $smarty.const.RT_RESOLVED || ConfigHelper::getConfig('userpanel.allow_message_add_to_closed_tickets')} {trans("Reply")} {else} {/if} |
{$message.body|escape|replace:"\n":" "} |